Sean Trott

6 days ago

Portland Brown took great care of my wife and I during our extended stay in London between July and December 2018. Whenever we requested anything and/or had any questions we were provided with immediate assistance. Whenever it was necessary for repairs/maintenance work/safety checks to be carried out we were always provided with sufficient enough advance notice and details to be prepared. Finally, for any issues and/or changes that needed to be made within our apartment we were always provided with full details and were well informed on what was happening. We were both very impressed with the level of quality and attention to detail provided by Portland Brown.

Katja Busuladzic

a week ago

You were very helpful and responsive whenever I had a request. What made me most happy was that you delivered an extra set of keys to my apartment late in the evening when I forgot mine in Amsterdam.

Emily Meyer

2 weeks ago

Extremely responsive, friendly, keen to go the extra step to ensure you have a great stay

Sharvan Bhatt

2 weeks ago

Apartment is good, spacious and well maintained and cleaning staff is also very good(They also organised my stuff). Would have extended stay there if there were no price hike(Which breached official limit for expense approver here).

Hirotaka Fujita

a month ago

Responsive to my requests on email and phone.

Svetlana Beros Rook

a month ago

I had sent a long email with all my accolades about your company. I had an excellent stay! The team was professional, courteous, attentive and caring. When there was work to be completed it was effective and efficient. When there were issues, they were attended to quickly and to my satisfaction. One thing I would say is that the furniture in the living room does need to be cleaned. It is looking a little tired. :)

Ryan Ong Si Hao

2 months ago

Guest service was good in responding to queries via email.

Victoria L Esposito

2 months ago

Portland Brown was very good at responding to an inquiries and issues that I had while staying at their property.

Christina Leung

2 months ago

All the staff were always very helpful with all requests and acted very promptly to every one of the requests.

Katie O Hare

2 months ago

Team was very responsive, cleanly and had everything available that we would need