Company Reviews
4.55 Average / 171 Reviews Reviews
Joan Wong
a day ago
Portland Brown in general is very quick in responding to enquries, and fixing the issues with the serviced apartment. They are also proactive in managing the stay of the customers.
However, the management of Discovery Dock itself isn't that great.
The bin area is full of flies, and isn't hygienic at all.
The swimming pool was not working for 2.5 weeks during our 6 weeks stay in the summer time.
The apartment itself was cleaned and well maintained. However it was right next to the construction site, and the double glazed glass windows didn't really help with the sound proofing. Can hear the construction and the DLR running. Did ask whether the noise would be an issue prior to booking, and was assured that wasn't too be the case. So a bit disappointed on that.
Checked in was very straight forward and helpful, as a staff of Portland Brown was around showing us here and there in the flat.
Checked out was also very convenient.
Captain Han Shu Zhou
4 days ago
like home!
Anonymous
a week ago
Well maintained apartment. Staff were very responsive and helpful.
Jaëll Dreijer
2 weeks ago
Great service
Anonymous
2 weeks ago
Great location and place is clean. They have everything that I need for living. Also Help desk respond me quickly when I ask questions.
Fredrik Bauer
2 weeks ago
Very good experience across the board!
Phoebe Lo
3 weeks ago
Portland Brown were always very responsive to any queries I had. When my handbag was stolen and the keys to the flat were lost, Portland Brown were able to replace the lock very quickly and efficiently.
Bill Almbanis
a month ago
Great location, good service and clean new apartment. Downside was this specific apartment was hot - temperature issues and fans (provided) where needed every night.
Fabiana Braun
a month ago
Good and quick service anytime. Great apartment in a perfect location with everything I needed!
Michael Patella
2 months ago
Great Place and Location. Great Service. Bedroom could do with a bit more storage, maybe a chest of draws rather than the three extra end tables.
