Relocating to London | Portland Brown Serviced Apartments

We understand that moving to a new city, whether temporarily or permanently, can be difficult. We now offer guests that stay with us three additional services they might typically require when relocating or on secondment in London, providing our clients with a convenient one-stop shop for your relocation needs.

Our Relocation Support Services are designed to ensure you have everything you need to start your new life in the UK without a hitch, and because we can also provide temporary accommodation, you can benefit from having just one person to speak to.

Settling In Services | Portland Brown Serviced Apartments


Impartial advice and information to facilitate becoming a local in London.

Our free Settling in service offers advice over the phone and through a series of tailored and generic information guides.

These guides have been specially produced to cover everything you need to know to make your arrival in London less overwhelming; from information on cultural differences and childcare, to setting-up a bank account and locating places of worship. We will also personalise this information according to your specific requirements, collected through a simple pre-arrival questionnaire.

What's Included?

The tour is completely tailored to your needs but in most cases will include a combination of the following:

  • Generic and Personalised information guides
  • Telephone advice service
Orientation Services | Portland Brown Serviced Apartments


An accompanied tour of London with one of our London consultants, tailored to the guest and includes practical advice on living in the city.

A personal tour of London with an expert is a great way to give you confidence in your new surroundings and ensure that you hit the ground running in your new job role.

This city orientation is completely tailored to your needs and can include anything from familiarising you first hand with the different areas of London and the underground system to where the best (and safest) running routes are. Our consultants have an in-depth knowledge of the city as well as first-hand understanding of what a new arrival to London wants and needs to know.

What's Included?

The tour is completely tailored to the needs of the assignee but in most cases will include a combination of the following:

  • A tour of the different boroughs of London, highlighting what each offers, pointing out amongst others the main areas, parks, medical facilities, places of worship, museums and shopping.
  • Booking visits to specific leisure activities – golf clubs, private member clubs.. Etc
  • Pointing out relevant banks/phone shops/supermarkets
  • A discussion about concerns or fears of being in the city – including cultural differences
  • A walk through their journey to work
Home Search Services | Portland Brown Serviced Apartments


Complete support in finding a new home in London, from area selection, property viewings and contract negotiations.

Finding a permanent home in an unfamiliar city whilst settling into a new job is probably one of the most daunting things about relocating. We can make this process quick and worry-free with our Home Search service.

Our specialist property consultants have been finding temporary rental homes for professionals in London for over 10 years and come with an in-depth knowledge of the city’s rental market. Not only can they provide area orientations to help an assignee decide where they would like to live, they will also organise property viewings, negotiate the rental agreement on the chosen property (helping to secure the best rental price) and assist with all the subsequent administration and setting up of utilities, making the process as quick and stress free as possible.

What's Included?

  • Area orientation (showing assignees different areas of London and what they can expect from these areas – including rent levels)
  • Accompanied property viewings
  • Rental price negotiation
  • Tenancy agreement negotiation and signature
  • Assistance with collecting references
  • Utility transfer (into assignees name)
  • Additional services can be included upon request, e.g helping to arrange parking permits or furniture rental

Compare Our Services

At Portland Brown, our aim is to do everything we can to ensure our guests enjoy their stay with us, which is why we decided to introduce Relocation Services. We understand that moving to a new country is daunting, difficult and stressful so from the offset, we are transparent to our guests on what is included within our Relocation Services and their pricing. 

For more information on any of our Relocation Services, please send us a message and we will respond to you within 1 hour. 

Service Includes Price (ex VAT)
Settling in

Tailored information guides and supporting telephone advice on everything an assignee may need to know to adjust to life in the uk

General Orientation

Tailored to the needs of the assignee

Includes area orientation, location of relevant facilities from sports clubs (including tours of gyms etc. if necessary) to banks and supermarkets

Also includes general advice on living in the city

Homesearch Area Orientation

An accompanied tour of the areas in London to assist the decision on where to live

Finding and securing a property

Two days of accompanied property viewings

Negotiation on the chosen property

All accompanying admin (up to 8 hours office work) including utility transfer (not BT) and petrol and parking costs (zone1-6*)


(1 day of viewings option also available for £1,170)

Additional days

Additional days of property viewings organised and accompanied

£550 per extra day